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Wash Works Discovers GoatThroat Pumps—And Halts Waste
After twelve long years of constantly replacing hand pumps, wasting materials, and dealing with messy cleanups, Matt de Lange, the General Manager of Wash Works Car Wash, finally stumbled upon the pump he had been searching for: GoatThroat. “From day one, they’ve worked flawlessly. No more money going down the drain,†Matt recalled fondly.
Since its founding fifteen years ago, Wash Works Car Wash has become a staple in Baltimore, known not just for cleaning cars but also for providing an exceptional car care experience. Founded by Matt’s father, this family-friendly business boasts loyal customers and a reputation for excellence. Every aspect of the operation is meticulously managed, which made Matt even more thrilled when he discovered GoatThroat pumps.
“Prior to GoatThroat, we tried every pump available that could handle our cleaning products,†Matt explained. “Most didn’t last more than a couple of months. It was frustrating for both my team and me. We went through countless pumps every few months. Then I found GoatThroat. These pumps have been rock solid—they’ve never let us down.â€
Matt has been using the same reliable GoatThroat pumps for three years now, transferring vinegar for window cleaning from 30-gallon drums and petroleum solvent for general cleaning from 55-gallon drums. Initially, he was taken aback by the price—each pump cost over $140, which was pricier than anything else he’d bought before. However, once he observed their performance and durability, he realized they were worth every penny. “After using our pumps for a year, I bought extras as spares,†Matt shared. “I haven’t needed to use those spares yet.â€
Daily use quickly convinced Matt of the GoatThroat pumps’ dependability. They empty drums completely, eliminating inventory waste. Leak-proof and safe for transferring chemicals, they prevent spills and the associated cleanup hassle—a common issue with previous pumps. His staff also appreciated the ease of use and instant delivery of products, saving time and avoiding messes.
GoatThroat pumps are versatile, fitting containers ranging from 2-gallon jugs to 55-gallon drums and pumping nearly any liquid. Wash Works relies on the GT 100 model with a nitrile seal for vinegar and the GT 200 model with an EDPM seal for solvents.
Since switching to GoatThroat pumps, the only maintenance required was replacing the "O"-ring, which eventually wore out. “When the ‘O’-ring failed, I contacted Nancy Wescott, the president of GoatThroat, wanting a replacement pump after two years,†Matt recounted. “She refused to sell me one, knowing the pump I had was still functioning fine—it just needed a new ‘O’-ring. She promptly sent one out.†That kind of customer service, Matt noted, was unparalleled.
For Wash Works, GoatThroat pumps have been nothing short of ideal. With equipment that works reliably, the company can focus on delivering top-notch customer care without worrying about frequent breakdowns. “It’s allowed us to concentrate on what matters most: serving our customers and keeping things running smoothly,†Matt concluded.